email me at: gardengrovecontact@gmail.com

• I do not accept returns.

• please make sure that you are confident in your purchase (knowing your ring size/chain length)

• if an item is damaged in transit please contact me asap and we will sort out a repair.

• if an item is damaged after transit repairs are a case by case basis.

• I do not fix jewelry that i have not made.

• ready to ship items will ship within 7 days

• shipping prices are calculated at checkout

• i do not ship internationally at this time.

• shipping on made to order/customs will vary.

• I am not liable for any packages that may be stolen or lost in the mail. i highly suggest purchasing insurance if you are concerned about the safety of your order.

• the easiest way is to go into a local jewelry store and have them size it for you.

• you can buy a ring sizer on amazon

• google “ring sizing” and several sites will come up with information.

• Sterling silver will tarnish naturally over time (darken and lose its shine). it happens due to a chemical reaction with the copper in the metal and the oxygen and sulphur particles in the air.

• you can remove tarnish by using a polishing cloth or polishing paste. if you have purchased a pice that has patina (intentional oxidization/darkening of metal) please avoid polishing the darkened areas too much. this may remove the intentional patina and change the look of the piece.

• Storing jewelry: it is best to store your jewelry in a dark and dry/low humidity place. you can put your jewelry in a container/jewelry box with an anti-tarnish strip. The strip absorbs sulfur from the air to prevent tarnishing.

• it is reccomended to remove jewelry before taking a shower or entering a pool/hot tub. also before handling items or participating in activities that may scratch, warp or damage it. be extra cautious with pieces that have stones in them. be aware that dainty chains are more easily breakable if caught on something and pulled. when to wear/not wear your jewelry is a personal choice -- just be responsible and know the risks!

• please refer to my customs page to fill out a form

• i handle custom work requests in the order they are received.

• i reserve the right to accept or decline any requests

• i will source your desired gemstone for you. i do not accept personal stones for custom work.

• i require a 50% down payment once we have finalized the design

• the time it takes to complete a piece and have it shipped is dependent upon the level of complexity

• the pricing varies and is dependent upon the level of complexity and cost of the stone(s)

• i will do my best to work within your budget when sourcing stones and creating a design

• my pieces are made using .925 sterling silver unless otherwise noted

• the type of stones that i use differ from piece to piece. more often than not, no two stones are exactly alike.

• stones will show wear over time. the amount and kind of wear will differ with each stone. i am not able to predict how the stone will wear once it is in your possession.

• i occasionally use Black Max Oxidizer to darken areas of my pieces.

• all of my pieces are made by hand from start to finish. this means that every piece is unique in its own way. this also means that there will always be slight imperfections but i do my very best to make each piece to the highest quality possible.